Change Management properly focuses on the people of the business experiencing change. That is ensuring they are ready for the change and in the right mindset for change. The mindset is an interesting area to examine.
Thinking of all your standard questions, how, what and why is probably best followed by when. I’ve done recent posts about how to change (Kotter) what is involved (change symphony) and why to use change management. So this is all about when to change.
I have been asked a number of times to describe what a business gets from using a change management professional. Often they see the role of a project manager as the person to deliver everything. اين يلعب راموس Of course they are right; they will deliver or at least should get as close to delivering as possible. كلاب سلوقية But what they deliver will be the product or end result determined within the project scope. How that affects everyone and how the business can take this on board in the best way is a challenge. A challenge for the change manager to accept!
Last year I did a short piece comparing change management to conducting an orchestra. I was fortunate to get some really positive and constructive feedback on this and really appreciated all the interest it generated. It was called Orchestral Symphonies in Change Management
It’s been a while since I’d refreshed my mind with the wonders of John Kotter and his 8 steps for managing change. Our Iceberg is Melting[1] is still one of my favourite change books and I recommend it as a great introduction to anyone about to undergo some change activity.